ORDER INFORMATION

TERMS & CONDITIONS


WE ARE A CUSTOM HARDWARE MANUFACTURER. MOST OF OUR PRODUCTS HAVE TO BE MADE BEFORE THEY ARE READY TO BE SHIPPED.




MOLDING & SAMPLING TIME
Whether you have your original samples, designs, drafts, or even rough ideas, we can develop 2D/3D artworks with precise measurements & images before opening molds. Single items like rings, buckles can be finished in 1 working day. Other items such as dog hooks, locks will be ready within 3 working days.

A self-owned workshop leads to a quick action on mold development. Molds are processed for prototypes 5-7days after artwork approval. 

Some items such as locks needs to check functions. Brass prototypes are made by CNC machine is a good choice.




PRODUCTION TIME

Stock items are normally shipped within two working days. However, since we are a custom hardware manufacturer, most of our products have to made before they are shipped. The time to make different items shown below are the normal time to make before they are shipped. If you have a deadline for your project, send an email or write it in the order instructions/comments during the checkout process to let us know.


Add approximately 20 - 25 days to the deliver SIMPLE ITEMS LIKE SQUARE BUCKLES, PIN BUCKLE, D-rings, O-rings, badges, labels. 


Add approximately 30-35 days to the deliver assembled items like dog hooks, locks, etc




MATERIAL
The most widely used material of metal accessories for handbags is zinc alloy. Whether its strength, durability, stability and environmental protection are commonly recognized by the public. 

Other materials like brass and stainless steel are workable for customers’ special requirements and/or necessity of production technics.




COLOR

Some clients claim that their product colors go far from the previous after several productions. The variation caused color matching to other accessories like zippers. Our color book is a collection of classic and new trending plating colors in luxury & fashion industry. When client chooses colors from the book, it offers you 
That’s a  It’s available by customers’ request. 

We offer The color of the actual product may vary slightly than approved samples main because of plating. Due to the wide range of monitors, monitor color settings, brightness settings etc., the products will display slightly different on a variety of monitors. 




PAYMENT

We accept payment by T/T, L/C. All orders must be paid fully before they are made and shipped. 




SHIPPING METHODS
Most of our hardware are normally shipped through by express  DHL, TNT, or FedEx. The shipping costs are paid by customers.



CUSTOM DUTIES AND CHARGES

Shipments are duty free to export from China if the total value of the shipment is under RMB5,000(≈USD800.00).Custom duties and charges are vary between countries. Please check with your own country's custom office regarding these charges if you want to know the exact amount before arranging for the pick up. 




RETURNS & EXCHANGES
Since we are a custom shop, products are made to your specifications and approval, we only accept returned items that are recognized both sides with quality defects. Any return or exchange caused by customer’s revision after each process during production or goods finished is rejected. Dues to the value of the item, we offer 0.5-2% in spare to avoid high freight of returns or exchanges.

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